LEGAL POLICIES

Terms & Conditions

1. Introduction

These Terms & Conditions govern all catering services provided by Chez Mimi for private, corporate, social, and ceremonial events. By confirming the booking, the Client acknowledges acceptance of all terms outlined herein.

2. Service Scope

Chez Mimi may provide food preparation, buffet setup, live stations, beverage services, waiters, kitchen equipment, tableware, logistics, and event supervision depending on the agreed package.

3. Event Types Covered

Weddings, engagements, corporate events, private dinners, birthdays, baby showers, graduations, Ramadan gatherings, conferences, cocktail receptions, and outdoor events.

4. Client Responsibilities

The Client is responsible for venue access, electricity, water supply, seating arrangements, permits, parking access, and venue readiness unless otherwise agreed.

5. Chez Mimi Responsibilities

Chez Mimi is responsible for food preparation, hygiene compliance, agreed catering setup, delivery logistics, and staffing included in the package.

6. Equipment & Service Tools

Equipment such as chafing dishes, buffet tables, serving utensils, beverage dispensers, crockery, glassware, coffee machines, and BBQ stations may be provided by Chez Mimi if included in the quotation. Venue furniture, generators, lighting, decoration, and sound systems remain the Client’s responsibility unless otherwise agreed.

7. Menu Finalization

Final menu confirmation must be completed 7 days before small events and 14 days before large events.

8. Guest Count Policy

The final number of guests must be confirmed within the agreed timeline. Additional guests may incur extra charges subject to availability.

9. Payment Terms

A 50% deposit is required upon booking confirmation. Remaining balances must be settled before the event date unless otherwise agreed.

10. Cancellation Policy

Cancellation fees apply based on the timing of cancellation. Deposits may become non-refundable depending on preparation and procurement status.

11. Event Timeline & Access

The Client must ensure venue accessibility for setup and dismantling operations.

12. Food Safety & Liability

Chez Mimi follows food safety and hygiene standards. Liability does not extend to food mishandling after service completion.

13. Leftover Food Policy

Any leftover food released to the Client becomes the Client’s responsibility after handover.

14. Staffing Conditions

If staffing is included, the Client must provide a safe working environment and operational access.

15. Outdoor Events

The Client is responsible for weather protection, electricity stability, and proper event infrastructure for outdoor venues.

16. Damage & Loss

The Client shall be responsible for any damaged, broken, or missing rental equipment.

17. Force Majeure

Chez Mimi shall not be liable for delays or non-performance caused by events beyond reasonable control.

18. Additional Hours

Additional service hours beyond the agreed timeline shall incur additional charges.

19. Photography & Marketing

Chez Mimi reserves the right to photograph setups for marketing purposes unless restricted in writing by the Client.

Have questions?